Your Security & Privacy

Fraud Reference Links

Government of Canada http://www.getcybersafe.gc.ca/index-eng.aspx

Bank of Canada http://www.bankofcanada.ca/banknotes/counterfeit-prevention/

RCMP http://www.rcmp-grc.gc.ca/scams-fraudes/index-eng.htm

Canadian Anti Fraud Centre http://www.antifraudcentre-centreantifraude.ca/

Competition Bureau of Canada “The Little Black Book of Scams” http://www.competitionbureau.gc.ca/eic/site/cb-bc.nsf/eng/03449.html

Mastercard Merchant protection
http://www.mastercard.com/ca/merchant/en/index.html

Interac
http://www.interac.ca/merchants/home.php

Fraudcast
http://www.fraudcast.ca/

Canadian Payments Association http://cdnpay.ca/

Business Planner http://www.wainwright-cu.com/files/business_planner.pdf

Preventing Identify Theft

For more information on preventing identity theft, visit the identity section of the Consumer Measures Committee website.

Watch a video here: http://www.youtube.com/watch?v=euPRXK2_ZiU

About Your Privacy

At Wainwright Credit Union Ltd. our goal is to provide efficient and courteous service to our members while providing an extensive range of financial products. However, in order to provide you with the best possible service and products that are the most beneficial to you, we need to know who you are and understand your financial needs. To do this, we may require you to provide us with certain personal information over and above your name and address. For example, the Income Tax Act requires us to ask for your Social Insurance Number when opening an investment or interest-bearing account. To provide you with credit such as a mortgage or line of credit, we need to assess your credit worthiness and financial status. Our Credit Union understands that the personal information you give to us or allow us to obtain from another source is important to you. We assure you that this information is kept in strict confidence and that this information is accessed by personnel on a need to know basis only.

If you are interested in finding out more about our commitment to Privacy at Wainwright Credit Union Ltd., read our Privacy Code, Privacy Statement or the Privacy FAQ.

Reimbursement of On-Line Banking Fraud

In the event that a member becomes a victim of on-line banking fraud, our clearly-stated policy will be followed. The polciy includes provision for determining responsibility for the fraud, outlines the investigative process, and states when we we will or will not proceed with reimbursement.

For details, read our Reimbursement of On-Line Banking Fraud policy.