August 2010 Archives

The POWER to manage your accounts YOUR way! The FREEDOM to manage your accounts when YOU choose! Learn more…

This is a reminder that the deadline to apply for funding from Wainwright Credit Unions new Community Social Responsibility Investment Program (CSRIP) is November 30, 2010! Learn more

Late breaking news (September 14) about the phishing scam outlined below on August 24:

September 13th saw another email phishing attempt very similar to the August 24 occurance. The Subject line contained the same reference number as below but included "Procedural Warning - Security Alert" rather than the original text. Additionally, the directions to start the security process varied from the original scam in that it asked "please login inside your account www.cucardsonline.com and follow the steps."

Phishing scam as posted August 24, 2010:

CUETS is advising members to be aware of the following phishing scam that is currently circulating. CUETS is proceeding to have the website shutdown.

The text of the phishing email reads as follows:


From: service@cucardsonline.com <service@cucardsonline.com>
To: undisclosed-recipients <undisclosed-recipients:;>
Sent: Tue Aug 17 07:46:04 2010
Subject: [Ref#58813934] Have not signed on for 32 days

Dear Customer, Your MasterCard Account is out of date.
We need you to complete your details.
To start the update process, login www.cucardsonline.com <http://cu.update-cardsonline.co.cc/EN/index.php>
to your account and follow those steps.

2010 CUETS All rights reserved.

As indicated in the information contained in the August 10, 2010 communication about the MasterCard CHOICE REWARDS e-mail scam:

You can help protect yourself by remembering this important information:

  • The simplest way to protect yourself from fraudsters is to avoid clicking on any unexpected link in an email message.
  • DO NOT REPLY to emails soliciting personal information. Go to the company's legitimate website and use the page labeled "Contact Us"
  • Unlike these phishing e-mails, CUETS (our MasterCard issuer) will never ask you to verify personal information in response to an e-mail
  • Most fake communications convey a sense of urgency by threatening discontinued service
  • Many fraudulent e-mails contain misspellings, incorrect grammar, and poor punctuation
  • Links within the fake e-mail may appear valid, but deliver you to a fraudulent site
  • Phishing e-mails often use generic salutations like “Dear Customer,” or “Dear Account Holder” instead of your name
  • The address from which the e-mail was sent is often not one from the company it claims to be
     
MasterCard &quot;Cash Points&quot; Scam

Protecting Personal Information

Members, do not disclose personal or financial information over the phone or on the Internet.

Recently several MasterCard CHOICE REWARDS cardholders were contacted in an e-mail scam. In the e-mail, cardholders were informed of a non-existent program called “Cash Points” and were told to update their credit card account information to win 1,000 points.

These e-mails are fraudulent –delete this email and not click on the link in the message.

The e-mail directs people to a fraudulent version of the cucardsonline.com site, where they’re asked to enter information such as their social insurance number, mother’s maiden name, credit card number and CVC number (the security code found on the back of a credit card). DO NOT give personal information over the phone or Internet.

You can help protect yourself by remembering this important information:

  • Unlike these phishing e-mails, CUETS (our MasterCard issuer) will never ask you to verify personal information in response to an e-mail
  • Most fake communications convey a sense of urgency by threatening discontinued service
  • Many fraudulent e-mails contain misspellings, incorrect grammar, and poor punctuation
  • Links within the fake e-mail may appear valid, but deliver you to a fraudulent site
  • Phishing e-mails often use generic salutations like “Dear Customer,” or “Dear Account Holder” instead of your name
  • The address from which the e-mail was sent is often not one from the company it claims to be

Be suspicious! If you suspect that an email is not what it claims to be, please contact your branch to report it.
 

View the Security Alerts area on our "Security & Privacy" page to learn more about recent FRAUD information that could impact you…