Recent News
Effective October 1, ATM use at ATB locations will be changed
Changes in Canadian payment networks are creating an incompatibility with the Alberta Regional Network which is resulting in the need to discontinue the long-standing arrangement with ATB.
Effective October 1, 2010, withdrawals performed by credit union members using their credit union Member Cards at ATB ATM’s will incur the same service charge as withdrawals performed at any other non-credit union ATM. Bill payments, deposits, balance inquiries and transfer of funds between accounts will no longer be available at ATB ATM’s.
Credit union members can continue to perform withdrawals, deposits, bill payments, balance inquiries and transfers of funds at any of the 265 ATM locations of Alberta credit unions.
eBANKING Services and what they can do for you!
The POWER to manage your accounts YOUR way! The FREEDOM to manage your accounts when YOU choose! Learn more…
Check out the August 24 FRAUD scam posting...
View the Security Alerts area on our "Security & Privacy" page to learn more about recent FRAUD information that could impact you…
Wainwright Credit Union is pleased to announce...
our new Community Social Responsibility Investment Program! Learn more…
Amazing Investment Rates!
These rates are only available for a limited time. Contact your branch as soon as possible!
Full time Member Service Representative, Hughenden Branch
If you are looking for a position where you can grow professionally and take advantage
of training and advancement opportunities, then look no further.
We are looking for a candidate with outstanding customer service skills and a willingness to learn more about the financial services industry.
You are:
- Enthusiastic
- Motivated to succeed
- A positive person
- A team player
- Professional and confident
- Mature and responsible
You have:
- Minimum grade 12 education. Post Secondary education is an asset.
- Previous banking experience or interest in banking.
- Basic math and computer skills.
- Good interpersonal and communication skills.
Wainwright Credit Union offers a comprehensive benefits package including a variable base pay program. We provide training in a team environment with ongoing support and strong leadership. Apply today and start your career! Join the dynamic team at Wainwright Credit Union and make a difference.
We thank all applicants for their interest and will contact those selected for an interview.
Closing date: September 10, 2010
Submit your resume to…
Connie McMann - Manager, Human Resources
Wainwright Credit Union, 502 10 St., Wainwright AB T9W 1P4
Email: cmcmann@alberta-cu.com
Phone: 780-842-1774 Fax: 780-842-2855
2010 Fat Cat Birthday Party
Our good buddy FAT CAT is having a birthday party, and you're invited!
Who? All kids 4 – 12 years old
What? A free movie, “Shrek Forever After”, free popcorn and pop
Where? Alma Theatre, 1022 - 2 Ave., Wainwright AB
When? Saturday, September 18 at 9:30 am
If you can come, please phone 780 842 1786 or email ccrozier@alberta-cu.com to save your seat.
New MasterCard Fraud Scam
CUETS is advising members to be aware of the following phishing scam that is currently circulating. CUETS is proceeding to have the website shutdown.
The text of the phishing email reads as follows:
From: service@cucardsonline.com <service@cucardsonline.com>
To: undisclosed-recipients <undisclosed-recipients:;>
Sent: Tue Aug 17 07:46:04 2010
Subject: [Ref#58813934] Have not signed on for 32 days
Dear Customer, Your MasterCard Account is out of date.
We need you to complete your details.
To start the update process, login www.cucardsonline.com <http://cu.update-cardsonline.co.cc/EN/index.php>
to your account and follow those steps.
2010 CUETS All rights reserved.
As indicated in the information contained in the August 10, 2010 communication about the MasterCard CHOICE REWARDS e-mail scam:
You can help protect yourself by remembering this important information:
- Unlike these phishing e-mails, CUETS (our MasterCard issuer) will never ask you to verify personal information in response to an e-mail
- Most fake communications convey a sense of urgency by threatening discontinued service
- Many fraudulent e-mails contain misspellings, incorrect grammar, and poor punctuation
- Links within the fake e-mail may appear valid, but deliver you to a fraudulent site
- Phishing e-mails often use generic salutations like “Dear Customer,” or “Dear Account Holder” instead of your name
-
The address from which the e-mail was sent is often not one from the company it claims to be
What to do if you are the victim of identity theft!
If you are the victim of identity theft, there are steps you can take to minimize damage and help prevent any further fraud or theft. As soon as you discover the fraud or theft, take the following steps to report it:
Call your financial institutions. Have them cancel your cards and issue new ones. If you do not report a lost or stolen card immediately, you could be held liable for any losses.
Contact your local police. If a report is filed, be sure to include the police report number they give you in all correspondence you have relating to the heft.
Contact Canada’s main credit reporting agencies. Ask each one to send you a copy of your credit report, and discuss with them whether you should have a fraud alert placed on your file.
Equifax Canada 800-465-7166 www.equifax.com
Transunion 800-663-9980 www.transunion.ca
Replace your ID cards like health, driver’s licence or SIN by calling 1 800 O-Canada. An agent will be able to direct you to the appropriate federal and provincial organization to replace each of your cards. In Alberta, contact Service Alberta 310-0000 www.servicealberta.ca.
If your mail is missing, contact Canada Post at www.canadapost.ca. 800-267-1177, or call your local Canada Post Office.
Contact each organization that provided the identity thief with unauthorized credit, money, information, goods or services in your name, and ask them to investigate the occurrence as well as cancel and close all fraudulent or affected cards or accounts.
Find out the following:
* What information does the company need to begin an investigation?
* Has the company begun a criminal investigation? If so, what is the police report number?
* What do you need to do to have your losses reimbursed?
For advice on privacy issues related to the identity theft (PIPEDA) contact the Privacy Commissioner of Canada (800-282-1376 or www.privcom.gc.ca). Note that Quebec, British Columbia, and Alberta have separate privacy laws that are similar to PIPEDA, so if you live in one of these provinces, contact the corresponding Provincial Commissioner. In Alberta, contact the Freedom of Information and Privacy office: 780-427-5848 or www.servicealberta.ca.
To help stop fraud, be sure to report the incident to Phonebusters, Canada’s national anti-fraud call centre. Phonebusters gathers information and intelligence about identity theft and provides advice and assistance to victims. 888-495-8501 www.phonebusters.com
MasterCard "Cash Points" Scam
![MasterCard "Cash Points" Scam](http://www.wainwright-cu.com/files/imagecache/news_node/images/news/513/stopsign.jpg "MasterCard "Cash Points" Scam")
Protecting Personal Information
Members, do not disclose personal or financial information over the phone or on the Internet.
Recently several MasterCard CHOICE REWARDS cardholders were contacted in an e-mail scam. In the e-mail, cardholders were informed of a non-existent program called “Cash Points” and were told to update their credit card account information to win 1,000 points.
These e-mails are fraudulent –delete this email and not click on the link in the message.
The e-mail directs people to a fraudulent version of the cucardsonline.com site, where they’re asked to enter information such as their social insurance number, mother’s maiden name, credit card number and CVC number (the security code found on the back of a credit card). DO NOT give personal information over the phone or Internet.
You can help protect yourself by remembering this important information:
- Unlike these phishing e-mails, CUETS (our MasterCard issuer) will never ask you to verify personal information in response to an e-mail
- Most fake communications convey a sense of urgency by threatening discontinued service
- Many fraudulent e-mails contain misspellings, incorrect grammar, and poor punctuation
- Links within the fake e-mail may appear valid, but deliver you to a fraudulent site
- Phishing e-mails often use generic salutations like “Dear Customer,” or “Dear Account Holder” instead of your name
- The address from which the e-mail was sent is often not one from the company it claims to be
Be suspicious! If you suspect that an email is not what it claims to be, please contact your branch to report it.
