Telephone Banking Enhanced Services

You continue to have all of the features you enjoyed with TeleService.

Changes to current features include:

• New phone numbers

For toll-free access within North America: 1-877-842-6858

Outside of North America: (long distance charges apply) 1-780-842-6858

• You are able to make inquiries on all your accounts, including lines of credit.

• You are able to obtain balances on your registered products (RRSP, RIF) and term deposits.

Telephone banking - all the features you never had have now…

• You are now able to transfer funds into and out of foreign fund accounts within the same currency. (e.g. US savings to US chequing)

• You are now able to transfer funds from any of your deposit accounts directly into your Variable Rate RRSP accounts.

• Your call can be transferred from the automated system to a Wainwright Credit Union staff member during regular business hours.

• You are now able to request a faxed copy of your statement. This gives you immediate access to a printed version of your account activity.

• With the new “totalling” feature, you are now able to obtain the sum of your RRSP, RIF and term deposit investments.